Reference

Privacy Policy for Your idberkah Account

We keep this page focused on what we collect, why we keep it, and how you can change your details without guesswork.

Account dataCookie controlChange requests

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What This Policy Covers in Indonesia

idberkah Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the account details you enter, the device and browser signals we receive, cookie records, and support messages tied to your profile. When you use DANA, OVO, GoPay, or QRIS, we may keep the payment reference and the time stamp so we can match

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a transaction to the right account without holding extra data longer than needed. We use those records to run your account, answer a correction request, and check abuse patterns. Access or eligibility depends on local law and is available only where local law permits. If you
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ask us to amend or remove a field, we may first confirm the email or phone number on file before we act. That keeps the process tied to your own profile, not a shared inbox.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

How to Reach Us About Data

If you need a privacy change, we keep the contact path simple: live chat for fast checks, WhatsApp for mobile follow-up, and email when you want…

SECURITY AND RETENTION

How We Handle Your Data

We handle privacy in layers: collect only the details needed for the account, keep cookie use narrow, and limit access to staff who need it for support or…

Data Scope

We keep registration fields, login logs, device type, IP address, cookie signals, and support messages.

Cookies

Cookies remember your session and language choice on Chrome, Safari, and other common browsers.

Account Security

When you change a password or profile field, we may ask for a code sent to your registered email or…

Retention

We keep records only as long as support, fraud checks, dispute handling, or local law requires.

Change Requests

To ask for correction or deletion, send the request from your registered address and include your account ID.

Contact Trail

If a privacy question touches DANA, OVO, GoPay, or QRIS records, tell us the rail, time, and browser you used.

Common Privacy Questions for Your Account

These questions cover access, corrections, cookies, and the way we confirm a request. Whether you open the page on Android, iPhone, or desktop, the same contact paths apply. We answer using the details on your account and act only where local law permits, so the outcome can differ by request type. If you are unsure which field to edit, send the registered email first and we will help trace it.

We collect the details you give at registration, login logs, device type, IP address, cookie signals, and support messages. If you use DANA, OVO, GoPay, or QRIS, we may also keep the matching reference for account records.

Yes. Send a request from the registered email or phone, include your account ID, and tell us which field should change. We may ask for a code before we edit sensitive details.

Cookies help keep you signed in, remember your language choice, and reduce repeated checks on the same device. If you clear them in Chrome or Safari, the next login may ask you to confirm again.

We keep records only while they are needed for support, dispute handling, abuse checks, or legal duties. When that reason ends, we delete, anonymize, or archive the record according to the rule that applies.

Use live chat for quick handling, WhatsApp for mobile follow-up, or email if you want a written trail. Tell us your registered email, the device you used, and the question you want us to handle.

Yes. Access, correction, and deletion requests depend on local law and are available only where local law permits. If a request conflicts with a legal duty, we will explain what can change and what must remain.

Only the matching transaction reference and time stamp are kept with the account record when needed. We do not use those payment details for anything beyond tracing the request, checking the account, or meeting legal duties.

Privacy Policy for Your idberkah Account

How to Reach Us About Data

How We Handle Your Data

Data Scope

Cookies

Account Security

Retention

Change Requests

Contact Trail

Common Privacy Questions for Your Account

01 What does idberkah collect from my account?

02 Can I change the personal details on file?

03 How do cookies affect my session?

04 How long do you keep my data?

05 How do I contact you about privacy?

06 Does local law change what you can do?

07 Do DANA, OVO, GoPay, and QRIS affect my privacy?

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